Job: Night Manager
The Mandolay Hotel is seeking a team member who shares our passion for delivering an unrivalled level of service. You will need to be highly motivated to work in an environment where exceeding the expectations of our customers is the minimum standard.
As a Night Manager, you will be required to ensure the security of the hotel guests and hotel as a whole. You will also be required to provide services for hotel guests including check in and check out. You will ensure that the highest standards of hospitality and welcome are demonstrated at all times. You will have a good knowledge of the hotel’s facilities and services and will pass this information on to the guest whenever the possibility arises, in order to maximise hotel sales.
The successful Night Manager candidate must be able to demonstrate that they can multi task effectively, be enthusiastic and positive in their nature and have excellent customer service skills. The successful candidate will also ideally have previous experience of working in a customer service role ideally within a hotel environment.
Behaviours we value at The Mandolay Hotel are:
Positive can do attitude, Enthusiastic and passionate, consistently professional, Friendly and Attentive, Interested and Driven and Genuine/Loyal/Honest