Job: Food and Beverage Supervisor

The Mandolay Hotel on Britain's Finest

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Title Food and Beverage Supervisor
Job Information

The Mandolay Hotel is Surrey’s Largest Independent Events Venue, 4 AA star, 72 bedrooms and 8 state of the art conference rooms with a suite up to 500 guests. The vacancy involves working flexible; shift hours, including day afternoon, evening and weekend shifts

Food and Beverage Supervisor

As Food and Beverage Supervisor at The Mandolay Hotel you will be trusted to make sure things are right. You will be responsible for delivering high standards of guest service and ensuring all guest concerns are resolved positively.

 Supervising a team of Food and Beverage Assistants
 Following all cash handling/opening/closing procedures
 Ensuring all team members are trained
 Carrying out induction for new team members
 Delivering guest service
 Resolving guest issues

What we look for

 Energy, personality, drive
 Focus on quality
 Eye for detail
 Excellent communication skills
 Excellent customer service skills
 Great leadership ability
 Ability to take ownership of your shift
 Ability to motivate a team
 Previous experience within an AA Rosette Food and Beverage environment ideally at supervisory level

What’s in it for you?

 Competitive starting salary and Holiday entitlement
 Discounted hotel rates for yourself and your family
 The opportunity to work within an organisation committed to personal and career development
 Uniform (where applicable) and meals on duty

This JOB DESCRIPTION is not exhaustive; therefore the job holder may be required, from time to time, to carry out tasks as & when requested by Management.

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